MyCareCompass - Access Secure Lab Results

MyCareCompass, the free and secure service brought to you by LifeLabs, goes above and beyond just providing health test results. Formerly known as my ehealth and my results, MyCareCompass has expanded its services to offer a more holistic approach to managing your health. Apart from accessing your lab results, this platform allows you to book appointments, check-in online, browse health articles, and even shop from a marketplace with various exciting features.

With a MyCareCompass account, you gain access to a multitude of convenient and valuable services. Here are some key advantages of using MyCareCompass:

  • Find a lab and book an appointment: Seamlessly locate and schedule appointments at a participating lab, making your healthcare experience more efficient.
  • Access secure lab results: Receive your lab results securely within 24-48 hours after visiting a participating lab. This timely access empowers you to stay informed about your health.
  • Access analytics: MyCareCompass provides easy-to-understand test information and analytics, empowering you with knowledge and insights into your health conditions.
  • Safely share reports: Share reports with registered users such as family members, loved ones, or healthcare professionals who are crucial in monitoring your health. This feature ensures effective collaboration and support.
  • Upload doctor’s requisitions: Conveniently upload requisitions from your doctor, simplifying the process of sharing necessary information with healthcare providers.
  • Browse curated health and wellness newsfeed: Stay informed with the latest health articles and wellness news tailored to your interests and needs, ensuring that you are up-to-date with important.
  • Shop the marketplace: Explore the marketplace within MyCompass, where you can find a wide range of health and wellness products from trusted partners. Shop for items that support your overall well-being.
  • View and access information about clinical trial studies: Keep track of ongoing clinical trial studies and access relevant information, enabling you to stay informed about potential research opportunities.
To access MyCareCompass, follow these simple steps:

1. Visit

2. Select your province.

3. Log in with your my ehealth log-in credentials. If you cannot recall your my ehealth password, click on the ‘Forgot Password’ link on the Login page for assistance.

4. If you are new to MyCareCompass, click on ‘Create an Account’ at the bottom right corner of the screen.

5. Enter your email and choose a password that will serve as your future login credentials for MyCareCompass.

6. Complete your profile by providing your first and last name, address, phone number, and date of birth.

7. Select and answer standard security questions or customize your own. You will need to answer one of these questions each time you sign into your MyCareCompass account to ensure security.

8. After reading and accepting the ‘Terms of Use’, verify your account by following the link sent to your email.

9. Log in and begin utilizing the features and benefits of MyCareCompass!

If you have any questions or need assistance regarding MyCareCompass, please refer to our Frequently Asked Questions page at You can also reach out to our Customer Support Centre for further support and inquiries:

General Inquiries: 1-800-431-7206 or 1-604-431-7206


MyCareCompass by LifeLabs is committed to providing you with a comprehensive health management solution. Take control of your health journey and harness the benefits of this innovative platform today!